Hospitality is the heart of many major Australian capital cities. From the exceptional restaurants to the exuberant nightlife, and hidden gem bars scattered across our cities, there really is no comparison.
The Australian hospitality industry could definitely teach businesses in other countries a thing or two. Australian hospitality businesses have already been quick on their feet to adapt and provide the absolute best to their customer, while staying on trend.
These days trends change rapidly, and if you blink you might miss it. Which is why our country can show their US counterparts a thing or two about adapting to technological and food trends, while serving the freshest and best food possible.
So what can we teach US hospitality businesses?
Implementing New Technologies
Australians are ever so familiar with online booking systems, prepayments for certain dining experiences, and QR codes for menus and even ordering. All of these technologies change our dining experiences, enhancing the ease in which we book and how restaurants run.
However, in this case we are ahead of the game, and the US hasn’t quite gotten a grip on using technology to enhance a dining experience, for both patrons and restaurant workers.
Running more efficiently also allows hospitality businesses to focus on what really matters, which is building a great customer experience, so their diners will want to keep coming back.
Not Only The Big Cities
Generally, major cities are culinary meccas and that is where everyone will go to eat. However, in Australia our suburban areas are filled with culinary delights, as well. This means that more people have access to the amazing hospitality businesses that Australia has to offer. With underground restaurants, and burger joints down alleyways, there really is no limit to where our best businesses are located. With almost every local suburban area offering their own unique taste of hospitality, this is something that you won’t often find in other countries.
The Fresher, The Better
Australian produce is some of the best in the world. Since a lot of the foods we use in restaurants across the country are grown and harvested in Australia, this makes our food extremely fresh and delicious. The key here is that many restaurants across Australia use the best ingredients possible, whether that be vegetables, seafood and dairy products, such as milk and cheese. Unlike many restaurants in the United States, Australian hospitality venues utilise what is in season and adjust their menus accordingly, instead of keeping the same dishes all year round, and having to use out of season ingredients.
Hospitality venues across Australia really know how to run a tight ship and produce the best customer experiences possible. The most important thing here is being selective with the ingredients you use in your dishes, if you are only choosing the best possible supplies the outcome will reflect that. Always do your research to find the best produce, meats and dairy products in the country, for your dishes. That is the best lesson our hospitality industry can teach to the world.